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Common purchase queries answered
Free shipping on orders over $99.00
No sales except when shipping to Connecticut
If you need to swap an item
Returns and Exchanges
Return Policy The Short Version
Return policy varies by brand but must products are covered by this: 20% restocking fee, plus return shipping on remorse returns. Damaged or defective items are replaced at no cost to you. Customized and made to order products are not returnable. Note: Installed fixtures cannot be returned. Made to order lamps are not returnable which includes the gourd collections. Non-returnable items are noted in the product description.
Email return requests to firstname.lastname@example.org
See complete policy here https://lighttrends.com/returns-policy/
Live Chat us for fastest support to make an order change.
Yes we accept orders on back ordered items. Live Chat for assistance.